LLM integration for commerce Square Medusa

LLM Integration for Commerce Operations

Claude, GPT-4, and Gemini connected to your Square catalog, order data, and customer history. AI-powered search, product descriptions, recommendations, and support — in production.

USE CASES

Four Commerce Problems LLMs Solve Better Than Rules

Semantic Product Search

A customer searches "gift for a runner who hates socks." Keyword search returns nothing. An LLM-powered search layer understands intent and returns the right products. Connects directly to your Square catalog.

Catalog Quality Scoring

Feed your Square catalog to an LLM and get back a quality score for every product: missing images, weak descriptions, duplicate titles, SEO gaps. Fixes are suggested, not just flagged.

AI Customer Support

A Claude-powered support agent trained on your product catalog, return policy, and order history. Handles tier-1 support without a human — escalates to staff when confidence is low.

The Integration Stack

LLM Selection (Claude / GPT-4 / Gemini)

We select the model based on the use case: Claude for long-context catalog work, GPT-4 for function-calling agents, Gemini for multimodal product image analysis. Most projects use multiple models for different tasks.

Square Catalog as the Knowledge Base

Your Square product catalog is the source of truth. We build retrieval pipelines that keep the LLM context current as your catalog changes — no stale product data in AI responses.

Vector Search Layer (pgvector / Pinecone)

Semantic search requires embeddings. We build the vector pipeline: catalog ingestion, embedding generation, similarity search. Results are re-ranked by an LLM before returning to the customer.

GCP Vertex AI or Anthropic API

Inference runs on GCP Vertex AI (for Gemini) or directly against Anthropic/OpenAI APIs. All calls are logged, cost-monitored, and rate-limited to prevent bill shock.

Output Validation and Guardrails

LLMs hallucinate. We build validation layers that check every LLM output against your catalog before serving it to customers. No AI-generated product claims that contradict your actual inventory.

Frequently Asked Questions

Common questions about LLM integration for commerce.

Start Your LLM Integration Project

Tell us which commerce problem you want AI to solve. We will design the integration and model the cost.

Start Your LLM Integration Project

Tell us which commerce problem you want AI to solve. We will design the integration and model the cost.

Phone

Square catalog as the source of truth

LLM responses are grounded in your actual products.

Output validation included

Every AI response is checked before reaching customers.

Cost modeling before build

We estimate monthly inference costs before writing code.

Self-hosted options available

Run models on GCP Vertex AI for full data control.