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Case Study - Digital Transformation to Future-Proof B2B E-commerce

Seeed partnered with HCL Labels to architect a cutting-edge headless commerce solution, empowering them with a scalable, flexible, and powerful platform

The Challenge: Breaking Free from a Rigid Platform

HCL Labels, a leader in the industrial labeling space, was facing a critical problem: their e-commerce platform, Volusion, was holding them back. The legacy system offered dwindling support, static features, and lacked the innovation needed to compete in a rapidly evolving digital landscape. The HCL team was tied to a development-only site editing experience, which meant they were unable to update content or run marketing campaigns without technical intervention. This was not only inefficient but also stifled their ability to adapt and grow.

Poor Site Performance

The old site was plagued with a speed performance score of less than 48, creating a poor user experience

Limited Autonomy

The team lacked the ability to self-service content updates, relying entirely on developers for changes

Lack of B2B Functionality

The platform could not support advanced B2B needs like managing over 300,000 SKUs, account management, and personalized products

The Solution

A Headless Commerce Ecosystem

At Seeed, we believe in building solutions that are not only powerful but also future-proof. For HCL Labels, this meant moving away from a traditional, monolithic platform to a modern headless commerce architecture.

Future-Proof Your Business

Headless CMS

Empowering HCL's marketing team with a powerful visual editor for full content autonomy.

PIM

Standardizing and optimizing the product catalog to handle over 300,000 SKUs efficiently.

eCommerce

Building a flexible, API-first foundation with custom integrations for B2B functionality.

Search

Providing intelligent, lightning-fast search to help customers find products quickly.

The Custom Label Builder

A key differentiator we developed was a **personalized label builder**. Customers can now go to a product page, click to personalize, and use a form-based live preview to add and remove fields, including ANSI symbols and danger warnings. Our custom backend then takes this information and generates a print-ready PDF, **dramatically reducing HCL's design and time-to-print process**.

Let's build your customizer!

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Just like HCL Labels, your business can achieve a digital transformation that drives efficiency, growth, and market leadership. Let's build your future, together.

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